Reference

Privacy Policy at f111com, In Plain Terms

One policy covers everything we hold about you — the mobile number on your account, the bKash, Nagad or Rocket references behind each payment, and the games you opened.

Password stored hashedbKash, Nagad, Rocket referencesCookie controls kept simpleDeletion on request
f111com Privacy Policy at f111com, In Plain Terms
SECURITY AND RETENTION

How We Handle Your Account Data

Everything you ask us about your own data starts with proof of identity, because we will not discuss an account with someone who cannot open it. In practice that means a one-time code sent to your registered mobile number, the same code you enter at login. Once that matches, the request moves to our team and the reply lands in your account chat thread. Cookies work the same way in miniature: the session one holds your login, the analytics one shows us slow pages on mobile, and both can be cleared in your browser.

What we store

Your name, mobile number, wallet references and play history. Log data such as device type and IP address helps us flag a login that does not match your usual pattern.

Cookies on your device

Session cookies hold your login; analytics cookies show which pages stall on mobile. Clear them in your browser settings any time, though the session cookie has to stay for sign-in to work.

Account security steps

Your password is stored hashed, so nobody on our side can read it back. Change it in account settings, and a reset code goes to your registered mobile number.

How long we keep it

Payment records stay on file while local rules require them, then get removed. Ask us to drop marketing preferences at any time and that takes effect on the next send.

REACHING OUR TEAM

Where to Send a Data Request

Every request about your data goes through one channel: the support chat inside your logged-in account. That way we can see the account you are asking about, check the bKash, Nagad or Rocket reference you quote, and reply to the right person. Please do not send ID documents over public social pages. If you cannot log in, use the contact form on this site and include your registered mobile number so the request can be matched to your account before we discuss anything.

Team online

In-account chat

Open your account wallet, tap support, and describe the request. Quote your wallet reference so we can trace the payment. Replies land in the same thread, so keep it open.

Registered mobile line

Lost access? Use the site contact form and give the mobile number tied to your account. We match it against our records before we discuss anything about your data.

Correct or erase

Ask to see, correct or erase what we hold by writing through either channel above. We confirm receipt first, then tell you what we need to verify before acting.

Privacy Policy Questions We Get

Most questions we field about this policy land on the same few points: what we store, who can see it, and how to get it removed. The answers below are the ones our chat team gives, worded the same way here. For anything not covered, write through your account chat and quote your registered mobile number so we can find you quickly.

Your name, mobile number, password hash, wallet references from bKash, Nagad or Rocket, and the record of what you played or bet on. Nothing beyond that is needed to keep the account open.

Yes. Ask through the chat inside your account and we confirm what we hold. We verify you first with a code to your registered mobile number, then reply in the same thread.

Only with processors that run parts of the service — payment gateways, hosting, analytics — and only on our instruction. We do not sell account data, and ad partners never see your wallet references.

Send the request from your account chat. We shut access first, then clear what we can; payment records that local rules require us to keep stay on file until that period ends.

The account sits as it is until you ask us to close it. Idle accounts are never sold or repurposed, and if we plan to remove one, we tell you on the registered mobile number first.

Yes. Whether you can hold an account depends on your local law and eligible regions, and if you fall outside them we keep only what is needed to decline or close it.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.